Online banking

Online Banking

Privacy Policy and Mobile Privacy Disclosure


We value the trust that you place in us and in this online service. We know that customers expect privacy and confidentiality in all dealings with our company, and we pledge that we will take the steps necessary to protect the privacy of information shared with us. No action can be taken involving your data without your prior consent. This Mobile Privacy Disclosure explains what personal information Falcon National Bank’s mobile banking app might collect and how this information is used. You can also view the bank’s full Privacy Policy above.

Information We Collect

The mobile app requests access to information stored on your device such as personal information, financial information, location, camera, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account.

Some examples of information that may be collected with use of the app include:

  • Personal information including your first and last name, email address, user IDs, address, and phone number will be used for our everyday business purposes, such as verifying your identity and to maintain your accounts.
  • Financial and transactional information such as purchase history, credit score, and payment information to provide you with necessary products and services.
  • Location and contacts to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account.
  • The app uses your camera to capture check images for mobile deposit use.
  • Device or other IDs for fraud prevention, security, app functionality, and bank communications.  

Business Relationships with Third Parties

We agree that we will not share information with third parties who do not adhere to similar privacy principles and practices as ours. We do not share information with nonaffiliated third parties for marketing purposes.

Children’s Online Privacy

The law requires parental consent to collect or use information from a child under 13. If you are a child under 13, please show this to your parents and do not use the online services of this institution without verifiable parental consent pursuant to the Children’s Online Privacy Protection Act.

Information Security and Accuracy

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you. We maintain physical, electronic, and procedural safeguards that comply with federal requirements to guard your nonpublic personal information. Procedures exist to ensure that customer financial information is accurate, current, and complete. Our staff responds to requests to correct inaccurate information in a timely manner.