Career Details
Full-Time 22 Central Ave S, Richmond, MN 56368 Posted on 10/30/2026
At Falcon National Bank, we are passionate about helping our customers and the communities where we live and work. This is accomplished by finding talented individuals who share in our Mission of building life-long relationships, our Vision of growth and success, and our Values of high integrity and reliable execution. Falcon National Bank is currently looking for a Commercial Lending Specialist Supervisor to join our Richmond location.
What’s In It For You?
We’re proud to offer a variety of benefits to support the health and well-being of our full-time employees, including:
- Company Sponsored Life Insurance and Short-Term Disability
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA), Limited Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA) options.
- Paid Company Holidays and Paid Time Off (PTO)
- Volunteer Paid Time Off (VTO)
- 401k Retirement Plan with Company Match
- Voluntary Life Insurance and Long-Term Disability
- Employee Assistance Program (EAP)
- Supplemental Benefit Options
Job Overview: The Commercial Lending Specialist Supervisor is responsible for the leadership, development, and day-to-day oversight of the Commercial Lending Specialist team. This position ensures efficient workflow, service quality, regulatory compliance, and operational effectiveness while supporting the commercial lending function. The Commercial Lending Supervisor serves as a resource for employees, lenders, and business customers, providing guidance on complex lending, servicing, and portfolio matters. This role partners closely with Commercial Lenders and internal departments to support loan origination, portfolio management, customer service, and process improvement initiatives that contribute to the overall success of the commercial lending department.
Position Duties & Responsibilities
- Lead, manage and hold accountable the Commercial Lending Specialist Team
- Trains Commercial Lending Specialist and works with department manager to identify gaps.
- Create, maintain, and update all procedures related to the Commercial Lending Specialist role.
- Develops and implements daily processes, identifies gaps, and works collaboratively with department manager on improvements.
- Conduct performance coaching, evaluations, and employee development activities for Commercial Lending Specialists.
- Assign, prioritize, and monitor team workloads to ensure service, quality, and productivity standards are achieved.
- Participate in recruiting, interviewing, onboarding, and retention efforts while partnering with the department manager on workforce planning.
- Support commercial lender assigned portfolios with loan and credit underwriting documentation including but not limited to completing loan applications, ordering appraisals, title work, UCC & lien searches, and requesting any other necessary information.
- Point of contact for the business loan customer in the absence of a commercial lender
- Supports the business banking team through portfolio management activities and customer support (payment processing, EFT set up, statements and interest detail).
- Partners with commercial lenders to ensure the needs of business customers are met, answers questions and gather needed information to assist in successful loan origination and servicing throughout the life of loan.
- Ensures compliance with policies, procedures, and regulations with loan applications and ongoing servicing throughout the life of loan.
- Act as a liaison between commercial lenders and internal departments to coordinate customer requests and resolve inquiries.
- Work closely with title companies and insurance companies, as needed.
- Collaborate with internal related departments as loan progresses and serve as a resource for any funding/post funding questions.
- Understand the complexity of transactions and related risks while following procedures and practices from application to origination.
- Assist lenders in preparing annual reviews and work out reports on commercial relationships.
- Preparation of material change forms for commercial loans
- Ongoing monitoring of incoming financial information, indexing, and tickler maintenance
- Assist in the development and implementation of daily processes and make recommendations for process improvements, including writing and updating procedures.
- Process loan payments in an efficient and timely manner, with optimum accuracy.
- Support Treasury Management Services by providing operational assistance, client service, and product expertise.
- to ensure efficient delivery and maintenance of Treasury Management solutions.
- Cross-sell bank services
- Other duties as assigned
Education & Experience
- Two (2) years of post-secondary education, Business or Finance, are preferred.
- Two (2) to five (5) years of similar or related experience in a bank setting, required.
- Supervisory experience, preferred.
- Strong working knowledge of consumer regulations including Reg B, G and Uniform Commercial Code, privacy laws, and fair lending laws.
- Exceptional interpersonal and customer service skills.
- Ability to keyboard and enter numerical data with speed and accuracy.
- Proficient with Microsoft products and Bank software products.
- Proficient with general office, and banking equipment.
- Strong analytical skills and attention to detail
- Detail oriented with the ability to accurately input data.
- Maintains confidentiality of all current and prospective bank clients.
- Problem solving abilities.
- Flexible, self-motivated, responsible
- Ability to train others.
- Ability to plan and organize workload, set priorities, and pay close attention to detail under time constraints.
- Ability to work independently, as well as within a team environment.
- Ensure compliance with regulations, bank policies, safety, and security procedures.
- Must be willing and able to demonstrate Falcon’s mission, vision, and values.
- All other duties as assigned
Falcon National Bank is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Pay: $65,000.00 - $85,000.00 per year
