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Relationship Banking Teller Supervisor

Career Details

Full-time Ham Lake and Isanti Posted on 7/22/2020

The Relationship Banking/Teller Supervisor will work cooperatively with the locations Market President to assure a smooth and efficient work flow in Teller and Relationship Banking operations. This position will assist in the development and implementation of daily processes and make recommendations for process improvements.  They must have exceptional client service skills and consistently maintain a positive attitude.  This person must be a team player who is supportive of the Mission, Vision, and Values of Falcon National Bank.  They must provide outstanding client service to proactively sell the bank’s products to clients and potential clients and work as part of the team to ensure individual and bank goals are met.  The Relationship Banking/Teller Supervisor must maintain a favorable image of the bank by conducting themselves in a professional, courteous manner at all times.   The Relationship Banking/Teller Supervisor is required to be fully knowledgeable and skilled in the area of new accounts, teller vault, safe deposit boxes, operations, and is expected to provide leadership, through training and support daily to others under their supervision, including performance reviews.  Daily tasks consist of general banking transactions including, but not limited to: opening and closing accounts; answering and responding to customer calls and email correspondence; overseeing and participating in the processing of incoming mail deposits & night drop, contributions and distributions; application review; quality check; scanning and filing.  Other responsibilities include: teller transactions, safe deposit box, and other projects as assigned.  The Relationship Banking/Teller Supervisor is also responsible for providing initial & ongoing training, daily balancing of the vault, teller reconciliation, scheduling, and overseeing the ATM.

Falcon National Bank is an equal opportunity employer.